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Frequently Asked Questions
How long will my order take to arrive?
Once your payment is confirmed, we process your order as soon as possible. The estimated delivery time is 5 to 7 business days, depending on your location and the assigned courier. During high-demand seasons or special promotions, delivery times may vary slightly.
How can I track my order?
When your order is shipped, we will provide you with a tracking number so you can check the status of your package. If you have any questions about the progress of your shipment, you can also write to us and we will gladly help you check it.
What payment methods do you accept?
We accept secure payment methods available within our online store. When you complete your purchase, you will see the enabled options, such as card payment, transfers, payment platforms, and other alternatives available depending on your purchase and location.
What if my order arrives with a problem or I need an exchange?
If your order arrives with any manufacturing defect, damage, or issue, you can contact us to review your case. You can also request changes within the deadlines established in our policies, provided the product meets the applicable conditions. Our team will inform you of the process and the best solution for your case.
Do you ship to all of Mexico and the USA?
Yes, at Brikos.mx we ship throughout Mexico and the USA. The shipping cost, or free shipping promotion if applicable, is shown directly before you complete your purchase. Our goal is for you to receive your order safely and with tracking at all times.
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