Shipping policy
Shipping Policy
At Brikos.mx, we want your shopping experience to be simple, reliable, and satisfying from start to finish. That's why we work to offer secure shipping and clear support throughout the process.
Shipping
We offer free shipping on participating products, according to the current promotions at the time of your purchase. When a free shipping promotion applies, it will be reflected directly in your order before checkout.
Delivery times
Once payment is confirmed, we begin processing your order as soon as possible. The estimated delivery time is 5 to 7 business days, although it may vary depending on the destination, logistical availability, and the assigned courier service.
Order tracking
When your order is shipped, we will provide you with a tracking number so you can check the status of your package at any time. This way, you can easily and transparently track your purchase.
Delays or lost packages
Although we do everything possible for your order to arrive on time and in good condition, delays beyond our operation may occur.
If your package is lost or has not been delivered within 20 business days after shipment, at Brikos.mx you can choose one of the following options:
1. Full refund
We will issue a full refund of the amount paid, with no additional charges.
2. Store credit
We can also grant you a credit for the total value of your purchase for you to use on a new order within our store.
Customer service
If you have any questions about your shipment or need support with tracking your order, you can contact us through any of our support channels:
Email: soporte@brikos.mx
At Brikos.mx, we appreciate your trust. We are here to help you and to ensure you receive your products with the best possible experience.